Terms of Service

1. Acceptance of Terms

By accessing or using SHIJO.AI ("the Service"), operated by SHIRO Technologies LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. You must affirmatively accept these Terms and our Privacy Policy by checking the acceptance box at account registration before you can create an account or use any part of the Service, including any AI tool. If you do not agree, you may not register for or use the Service. We reserve the right to update these Terms at any time; we will update the "Last updated" date above when we do. Where a change is material, we will make reasonable efforts to notify existing users (such as by email or an in-product notice) and, where required by law, seek renewed acceptance before the change applies to you. Continued use of the Service after a non-material change takes effect constitutes acceptance of the revised Terms.

2. Description of Service

SHIJO.AI is an AI-powered SEO and digital marketing platform that provides keyword research, content generation, SEO optimization, and related tools. The Service is provided on a subscription basis with Free, Pro, and Enterprise tiers. Features, quotas, individual tools offered, and pricing are subject to change with reasonable notice, as described in Section 7 below.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, whether or not you authorized that activity. You must be at least 18 years old to use the Service. You agree to notify us immediately at legal@shijo.ai of any unauthorized use of your account or any other breach of security.

4. Subscription & Billing

Paid subscriptions are available on a recurring monthly or annual billing cycle, as selected at checkout, and are processed through Stripe. By subscribing, you authorize us to charge your payment method on file on a recurring basis for the plan and billing interval you selected, until you cancel.

Automatic Renewal Disclosure: Your subscription will automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current price for your plan, unless you cancel before the renewal date. We will use reasonable efforts to provide advance notice of any price change to your plan before it takes effect on a renewal, consistent with Section 4's 30-day notice commitment below. You may cancel auto-renewal at any time through the billing portal in your account settings; cancellation takes effect at the end of your current billing period, and you will retain access to paid features through that date. We do not currently offer a free trial for paid tiers; the Free plan is a separate, non-expiring tier with its own usage limits.

Refunds are handled on a case-by-case basis at our discretion, except where applicable law requires otherwise. We reserve the right to change pricing for any plan, provided that we give at least 30 days' notice before a price change applies to your then-active subscription; continuing your subscription after that notice period constitutes acceptance of the new price.

5. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service or its infrastructure; (c) reverse-engineer, scrape, or redistribute any part of the Service; (d) use automated tools or bots to access the Service beyond normal, authenticated usage; (e) transmit malicious code or interfere with the Service's operation; or (f) exceed your plan's usage quotas through circumvention.

You further agree not to use the Service's AI-powered tools to generate content that: is illegal, fraudulent, or deceptive; infringes the intellectual property, privacy, or other rights of any third party; is defamatory, harassing, or discriminatory; impersonates any person or entity; constitutes spam or unsolicited bulk communication; or otherwise violates the acceptable use policies of our underlying AI infrastructure providers. You may not represent Outputs as being entirely human-generated where disclosure of AI involvement is required by applicable law, platform policy, or advertising standards — including, for users in the European Union, the disclosure and machine-readable marking obligations under Article 50 of the EU Artificial Intelligence Act for AI-generated content, and any applicable deepfake or synthetic-media labeling law in your jurisdiction. A human must review and take ultimate responsibility for any Output before it is published or distributed; you are solely responsible for making any AI-disclosure required in the jurisdictions where you publish or distribute Outputs.

We may immediately suspend or throttle your access to the Service, without prior notice, where we reasonably believe doing so is necessary to prevent harm, investigate suspected abuse, or limit legal exposure — including where we suspect unauthorized use of your account credentials. Confirmed violations of this Section may result in permanent termination of your account.

6. AI-Generated Content; Intellectual Property

The Service, including its design, code, branding, and underlying software, is the property of SHIRO Technologies LLC. You retain ownership of content you submit to the Service ("Inputs"). Subject to your compliance with these Terms, we grant you a non-exclusive license to use content generated by the Service in response to your Inputs ("Outputs") for your own business or personal purposes.

By using the Service, you grant us a limited license to process your Inputs solely to provide the Service to you. Outputs are generated using large language models and may not be unique — the same or similar Inputs may produce the same or similar Outputs for other users. We do not guarantee that Outputs are accurate, complete, original, or free of third-party rights. You are solely responsible for reviewing, fact-checking, and obtaining any necessary legal clearance for Outputs before publishing, distributing, or otherwise relying on them, including verifying they do not infringe any third party's trademark, copyright, or other rights.

7. Service Changes

We are continuously developing the Service and may add, modify, or discontinue individual tools, features, AI models, or usage limits at any time. Where a change materially reduces the functionality available to paid subscribers, we will make reasonable efforts to provide advance notice. We are not liable for any modification, suspension, or discontinuation of any feature or tool.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee specific SEO results, search rankings, traffic increases, or AI visibility outcomes. Search engine and AI platform algorithms are outside our control and may change at any time without notice. AI Outputs are for informational purposes and should be independently verified before use, as described in Section 6.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHIRO TECHNOLOGIES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless SHIRO Technologies LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) your Inputs or your use of any Outputs; (c) your violation of these Terms; or (d) your violation of any third party's rights, including intellectual property or privacy rights.

We will, at our own expense, defend you against any third-party claim alleging that the Service itself (excluding your Inputs, your use of Outputs, or any third-party AI infrastructure we rely on) infringes that third party's U.S. patent, copyright, or trademark, and will indemnify you against damages finally awarded as a result, provided you promptly notify us of the claim and give us sole control of its defense and settlement. This Section 10 states our and your sole obligations, and each other's sole remedy, for any such claim.

11. Export Control & Sanctions Compliance

You represent that you are not located in, under the control of, or a national or resident of any country or on any list subject to U.S. government embargo or sanctions, including designation on the U.S. Treasury Department's Specially Designated Nationals list or the U.S. Commerce Department's Denied Persons or Entity List. You agree to comply with all applicable export control and economic sanctions laws in your use of the Service, including those applicable to our underlying AI infrastructure providers.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice, except where we reasonably believe immediate suspension is necessary (see Section 5). You may terminate your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination — including Sections 6, 8, 9, 10, 13, and 14 — shall survive.

13. Dispute Resolution; Arbitration Agreement

Please read this section carefully — it affects your legal rights. Except for disputes that qualify for small claims court, you and SHIRO Technologies LLC agree to resolve any dispute arising out of or relating to these Terms or the Service through binding, individual arbitration administered by a mutually agreed arbitration provider, rather than in court, except that either party may bring an individual action in small claims court.

Class Action Waiver: You and we agree that any arbitration or proceeding shall be limited to the dispute between us individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and there is no right or authority for any dispute to be arbitrated or litigated on a class-action or representative-action basis.

Opt-Out: You may opt out of this arbitration agreement by sending written notice to legal@shijo.ai within 30 days of first accepting these Terms. If you opt out, disputes will be resolved under Section 14 (Governing Law) in the courts specified there.

14. Governing Law

These Terms, and any dispute not subject to arbitration under Section 13, shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any such disputes shall be resolved in the state or federal courts located in Dallas County, Texas, and you consent to the personal jurisdiction of those courts.

15. Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor dispute, internet or telecommunications failure, or failure of a third-party hosting, payment, or infrastructure provider (including our cloud hosting, database, payment, email, or AI infrastructure providers).

16. General Provisions

Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and SHIRO Technologies LLC regarding the Service and supersede any prior agreements on this subject.

17. Contact

For questions about these Terms, contact us at: